Now that the MLB World Series has begun, the National Association of Ticket Brokers ("NATB") would like to warn ticket buyers that popular events like the World Series often bring out the worst in ticket scam artists. With more and more tickets being purchased online it is becoming increasingly important for consumers to educate themselves when buying tickets.
NATB General Counsel and Executive Director Gary Adler says "Fans need to be careful when they buy tickets online. Don't get so caught up in the excitement of the World Series that you don't do your homework. When consumers buy tickets from a resale marketplace they should find a legitimate reseller not someone looking to make a quick buck."
The NATB has supplied consumers with a list of Do's and Don'ts that should help in making their ticket purchase a successful one.
-- Check to see if the reseller is a member of the NATB at www.natb.org.
The NATB has membership standards that promote ethical business conduct.
For example, NATB members offer a 200% money-back guarantee if a ticket is not delivered.
-- Know the difference between a broker (legitimate and accredited reseller) and a scalper (unregulated and unlicensed ticket seller).
-- Only deal with a reseller that provides clear details about the terms of the transaction.
-- Check the consumer protection measures the broker has in place, including its refund policy.
-- Use a credit card or another secure form of payment, which provides better protection than cash. If a reseller only accepts cash - beware.
-- Always ask for section, row and seat numbers to avoid buying phantom tickets.
-- Verify the location of seats on a seating chart provided by the venue to avoid being misled into purchasing obstructed view seats or seats that do not exist.
-- If you purchase a counterfeit ticket, immediately report it to the NATB's hotline at 1-630-510-4594.
-- Ask questions. Don't be afraid to get all the answers you need to feel comfortable.
-- If someone is listing a ticket at the fraction of the price being charged elsewhere use caution. If something looks too good to be true it usually is.
-- Avoid buying tickets from scalpers on the street or in front of venues.
-- Avoid buying tickets from unsecured or misleading internet sites.
-- Do not use cash.
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